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SOCIAL SERVICES NORTH WEST (NWASSA)
MEETING ON 16 JUNE 2000 AT ST HELENS

REPORT OF THE CO-ORDINATOR


PROGRESSING THE PARTNERSHIP BETWEEN SOCIAL SERVICES NORTH WEST (NWASSA), THE NHS EXECUTIVE NORTH WEST AND THE DEPARTMENT OF HEALTH SOCIAL CARE GROUP (NORTH)

1. Matter for Consideration

To review the manner in which Social Services North West (NWASSA) can best relate to its important regional colleagues in the Department of Health; notably the NHS Executive North West and the Social Care Group North Region of the Social Services Inspectorate.

2. Introduction

At its meeting in Rochdale on 17 March 2000, Social Services North West (previously better known as the North West Association of Social Services Authorities - NWASSA) received a paper on its Future Direction from its new Co-ordinator Peter Hewitt. The paper reviewed the past history of the organisation and proposed a period of widespread consultation on what issues Social Services North West should address in the future, and how it should progress its relationships with partner organisations with whom it has interests in common. Arising from that paper, discussions have taken place between the Co-ordinator, the Director of Primary and Community Care and Human Resources at the North West office of the NHS Executive and the Assistant Chief Inspector, Social Care Group (North) in the Social Services Inspectorate. This paper reviews the perspective of these organisations on the issues of mutual liaison, and proposes a way forward for the future.

3. Information

3.1 NWASSA was formed in the early 1980's as the successor to the statutory North West Children's Regional Planning Committee, which was abolished by the Conservative Government. Members and officers with social services responsibilities had experienced the value of co-operation on issues of regional significance, and decided to continue working together through NWASSA. The agenda was broadened to include the whole range of social services responsibilities, and down the years NWASSA has made a major impact in many areas, including the development of a regional strategy for secure accommodation for children, the social services role in major incidents, a directory of children's residential facilities, and a range of issues around fostering.

3.2 From its formation, NWASSA worked closely with the North Western and Mersey Regional Health Authorities, and this has continued with their various successor bodies. The Model District Service document agreed with NWRHA led to a ten year strategy (1988-98) for the resettlement of over 2000 people from long stay hospitals for people with a learning disability to ordinary homes right across the region. NWASSA played a crucial role in sustaining this process through many difficulties, with the result that by the end of the strategy, not only were all the hospitals closed, but some £80 million had been transferred and reinvested in high-quality community facilities in Greater Manchester and Lancashire. A parallel process had led to closure of the hospitals in the former Mersey region. Similar liaison has taken place with the NHS over Mental Health matters, the necessary joint working following the implementation of the Community Care reforms in 1993, coping with winter pressures, and a variety of other issues.

3.3 Now that Social Services North West has invested in increased operational capacity, it was necessary to consider how that increased capacity is best used to further the aims and objectives of the organisation. The March 2000 report on the organisation's Future Direction launched a three-month consultation period amongst the members of Social Services North West and the officers who support them. The results of this consultation is being presented for the consideration of members at their June 2000 meeting, as the basis of the organisation's work programme for the forthcoming year.

3.4 The June 2000 meeting will also be invited to restate the aims and objectives of the organisation in terms which are relevant to the current context. They were last revised some 12 years ago, but with little alteration in meaning might usefully be restated in terms such as those set out in the Appendix.

3.5 Members are also seeking a raised public profile for the organisation, in which it will become an effective voice for raising standards of social services provision in the region and 'telling it how it is' in terms of the realities of delivering effective services in the face of increasing expectations and tight constraints. Means of achieving a higher profile will include a newsletter for member authorities, a conference programme, a website and a media strategy, so that the voice of those engaged in delivering personal social services across the North West is effectively heard by local and regional media.

3.6 Priority is to be given to enhanced liaison with other regional and national bodies so that the potential of Social Services North West to represent its members, and develop collaborative links on their behalf, is fully realised. An appropriate continuation of liaison with the NHS Executive North West and the Social Services Inspectorate is a key objective, as are closer links with the Local Government Association (LGA), to support and inform their representation of social services issues nationally.

3.7 From its early days in the 1980's, NWASSA held regular meetings with members and officers of the North Western Regional Health Authority, at which health authorities and trusts were also represented. These continued in a modified form under the merged North West Region between 1994 and 1996. Since that time, periodic meetings have been held between the Chair and Vice Chair of NWASSA and the Regional Chair and officers of the NHSE NW. Equally, NWASSA has always invited the appropriate Assistant Chief Inspector of the Social Services Inspectorate to attend its meetings, but pressure of other business has not always enabled the SSI to be represented.

3.8 Department of Health colleagues have clarified that DH has two regional arms serving the North West: one dealing with the NHS and the other with social care. There is a North West Regional Office of the NHS Executive (NWRO) and a (Social Services Inspectorate) Social Care Region (SCR(N)) which covers the North of England and is coterminous with NWRO and the Northern and Yorkshire RO. The regional offices work very closely together, especially on issues at the interface between health and social services.

3.9 Occasional meetings have been held in the past between members and officers of NWASSA and the Regional Chair and officers of the NWRO and its predecessor bodies, the regional health authorities. Until about a year ago there were regular meetings, twice or three times a year, between NWRO, SCR(N) and representatives of Health Authority Chief Executives and Directors of Social Services. NWASSA regularly invited the Assistant Chief Inspector, SCR(N) to its meetings, and SCR(N) holds twice yearly meetings with Directors of Social Services in the North West.

3.10 DH colleagues identify a considerable agenda of joint business at the interface of health and social care services. Much of this also involves the DH in regular joint activity with Government Office North West, and has corporate implications for wider Council business. Current priority issues include:
Primary Care Groups/Trusts
Health Improvement Programmes
Winter Planning
Joint Investment Planning
National Service Frameworks (Mental Health and Older People)
Quality Protects (and Sure Start, ConneXions)
Long Term and Intermediate Care
Learning Disability Strategy

3.11 DH would welcome some review of the active operational agenda on which partnership issues are progressed through the established meetings outlined above. Equally, the Department recognises the important political and policy agendas at the health and social care interface, on which continuing occasional exchange at political level would be useful.

3.12 From the Social Services North West perspective, the consultation with members about the annual work programme has identified the interface with the NHS as a key issue for most member authorities, who are anxious to maintain and further develop the close interaction at operational level between the health and social care systems. This is challenging enough in a period of stability, but is even more demanding given the high profile and demands for health services and the new expectations placed upon the NHS by the Prime Minister. These factors prompt the key question of what priority the health and social care interface will receive when the additional resources to the NHS are invested. Sir Alan Langlands told the House of Commons Public Accounts Committee recently that "the provision and pattern of services for older people is the key issue in the health service - the major policy issue". Social Services North West will be keen to know how the NHSE NW intends to address this key issue when allocating the new resources. Of similar concern is the rapid pace of organisational change in the NHS, particularly in relation to primary care and mental health. It would be helpful to know how it is intended to manage the key health/social care interface issues into the new structures. There is particular concern about how much priority community learning disability services will receive within the new pattern of primary care. These strategic issues are among those which SSNW would wish to pursue with NHS colleagues.

3.13 In relation to the SSI Social Care Group, SSNW members particularly have in mind the responsibilities of local authority elected members as corporate parents, as expressed in the Quality Protects initiative. The Department's developing arrangements for assessing the performance of both health and social care services locally, and their interaction with the corporate local authority Best Value approach, is another issue where clarification and dialogue is seen as important.

3.14 To take these issues forward, the Regional Chair of the NHS, Professor Joan Higgins, has agreed to meet the Chair and Deputy Chair of SSNW at an early date, supported by officials from both regional arms of the Department of Health and by officers of SSNW and its member authorities.

4 Recommendation

That Social Services North West accept the invitation from the Regional Chair of the NHS in the North West to a meeting to consider the issues of mutual interest identified in this report, and to identify the best means of addressing joint concerns in the future.


APPENDIX

SOCIAL SERVICES NORTH WEST (NWASSA)

PROPOSED STATEMENT OF AIMS AND OBJECTIVES

Social Services North West (NWASSA*) is the member-level body which represents the local authorities in the North West of England which have responsibility for the personal social services.

Social Services North West works with its members and others to promote high quality local authority services in the North West of England by

-considering issues relating to the personal social services which are of regional or sub-regional significance, and making recommendations to member authorities.

-promoting good practice in the personal social services amongst member authorities.

-making representations to Government on behalf of member authorities on the implications for the North West of Government policies for the personal social services and related matters.

-working with other regional and national bodies on behalf of member authorities to promote high quality public services.

Social Services North West (NWASSA) is governed by quarterly meetings attended by the Chairs and Directors of each member authority, or their representatives. There is a small staff team based at Preston.

* NWASSA stands for the North West Association of Social Services Authorities.


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